Sunset Hospice Inc. (“Sunset Hospice,” “we,” “us”) respects your privacy. This policy explains what information we collect when you visit sunsethospiceinc.com, how we use it, and the choices you have. It applies to this website only.
If you are a patient or family member, your health information is protected under a separate document, our Notice of Privacy Practices. You can ask for a copy at any time by calling 281-290-7600 or writing to us at the address below. This website policy does not replace that notice.
Who we are
Sunset Hospice Inc., 16412 N Eldridge Pkwy, Tomball, TX 77377. Phone: 281-290-7600. We provide hospice care to families in the Greater Houston area.
Information you give us
When you use the form on our Contact page, you give us your first and last name, email address, phone number and the message you write. We also receive whatever you tell us if you call or email us.
Please do not send medical details through the website
Our website form and regular email are not the right place for private health information. Please do not include diagnoses, Social Security numbers, insurance or Medicare numbers, or other sensitive details. If you need to share health information, call us at 281-290-7600 and we will take it securely.
Information collected automatically
Like most websites, our site and our hosting provider may automatically record your IP address, browser type, device type, the pages you visit, the date and time of your visit, and the page that referred you. We use this to keep the site running, protect it from misuse and understand which pages are helpful.
Cookies
Cookies are small files that a website stores in your browser. Our website uses cookies that are needed for the site to work, including the cookies that let our staff log in. We may also use analytics tools, such as Google Analytics, to count visits and see which pages people find helpful. These tools may set their own cookies. You can opt out of Google Analytics with Google’s opt-out browser add-on, and you can set your browser to block or delete cookies. Some parts of the site may not work if you do.
How we use your information
- To answer your questions and set up a consultation or care evaluation
- To contact you about the request you made
- To keep our website secure and working properly
- To improve the information on our website
- To meet legal requirements
- To review job inquiries, if you apply for work with us
We do not sell or rent your personal information.
Who we share it with
We share information only with people and companies that help us run the website and answer your request, such as our website host, email provider, form and analytics providers, and only as needed. Our staff who handle inquiries can see what you submit. We may also share information if the law requires it, such as in response to a court order, or if we believe it is needed to protect someone’s safety.
Links to other websites and embedded content
Our site links to other websites, such as social media pages and medical education resources, and may show content from other services, such as Google reviews. Those sites have their own privacy practices and we are not responsible for them. Please read their policies.
Security
We use reasonable measures to protect the information we collect through this website, including a secure (https) connection, and we limit access to the staff who need it. No website or email can be guaranteed to be 100% secure.
How long we keep information
We keep information we collect through this website only as long as we need it to respond to you, run and protect the site, and meet record-keeping requirements under the law. After that, we delete it or remove anything that could identify you.
Your choices
You can ask us to tell you what information we have collected about you through this website, to correct it, or to delete it. If we ever send you emails or text messages, you can opt out at any time by replying STOP, using the unsubscribe link, or contacting us. Contact our Privacy Officer using the details below. Rights over your health records are explained in our Notice of Privacy Practices.
Children
This website is not meant for children under 13, and we do not knowingly collect their information.
Changes to this policy
If we change this policy, we will post the new version here.
Contact us
Privacy Officer, Sunset Hospice Inc.
16412 N Eldridge Pkwy, Tomball, TX 77377
Phone: 281-290-7600
You can also reach us through the form on our Contact page.